Effective Date: September 15, 2023
At Shivam Yoga Studio, we strive to provide you with high-quality yoga classes and services. Please read our Refund and Cancellation Policy carefully to understand the terms and conditions related to refunds and cancellations of classes or services.
Class Cancellation by Participants
- Cancellation Period: Participants may cancel their reservation for a class up to 24 hours before the scheduled class time without incurring any cancellation fees.
- Late Cancellation: If you cancel a class within 24 hours of the scheduled class time or fail to attend the class without prior notice, you will not be eligible for a refund, and the class credit will be forfeited.
Refunds
- Refund Eligibility: Refunds are only available for classes canceled by Shivam Yoga Studio or in exceptional circumstances, subject to our discretion.
- Refund Process: If we cancel a class, we will notify you as soon as possible and provide you with the option to reschedule or receive a full refund.
- Exceptional Refunds: If you believe that exceptional circumstances warrant a refund, please contact us with details of your request. We will review such requests on a case-by-case basis and may grant refunds at our discretion.
Membership and Passes
- Membership and Pass Expiry: Please note that memberships and class passes have specific expiry dates. It is your responsibility to use them within the stipulated time frame.
- Non-Transferable: Memberships and class passes are non-transferable and cannot be shared or used by anyone other than the registered participant.
Contact Us
If you have any questions or need to request a refund or discuss a cancellation, please contact us at:
Shivam Yoga Studio S-8, Sanik Nagar Colony, Telibagh Lucknow UTTAR PRADESH, PIN CODE 226012 Phone: +91 9690323358 Email: shivamyogastudio@gmail.com